Appeals Coordinator (6 positions)
Return to Previous Page
April 24, 2014
Program Services 3
The Alberta Emergency Management Agency (AEMA) is responsible for administering Disaster Recovery Programs for the Province of Alberta. Disaster Recovery Programs are implemented to respond to the needs of Albertans when a natural disaster occurs such as the 2013 Southern Alberta Flood. The AEMA received over 10,000 applications for financial assistance from residents who had homes and property damaged by the flood.
As an organization, we provide our staff with a work-life balance including reasonable hours of work and a positive working environment.
Alberta Emergency Management Agency is looking for individuals with excellent analytical and problem solving skills and continually looking for challenges to make a difference in the lives of Albertans. The Disaster Recovery Appeals unit has vacancies for Appeals Coordinator who will be responsible for reviewing, coordinating and facilitating the appeals for the 2013 Southern Alberta Flood Disaster Recovery Program (DRP).
As an Appeals Coordinator, you will be responsible for reviewing appeals submitted by residents who previously applied for financial assistance from the 2013 Southern Alberta Flood Disaster Recovery Program. Your excellent research and problem solving abilities will help you determine the level of financial assistance available to residents who submit an appeal. Your strong verbal and written communication skills are important to ensure we effectively communicate the position of all stakeholders involved. Conflict management skills are required to respond appropriately to residents who are not satisfied with the level of financial assistance they are provided.
You will need to demonstrate strong analytical skills to manage the complex appeals cases and make recommendations regarding their resolution. Your working knowledge of Disaster Recovery Program, guidelines and related regulations will assist you in this challenging role of overseeing the completion of the appeals.
A related university degree plus 2 years of related experience in conflict/issues management and appeals process is required. Experience working with legislation and regulations is considered an asset Equivalencies will be considered.
$2,420 - 3,175 bi-weekly ($63,186 - $82,879 annual)
This is a temporary salaried position ending on December 31, 2014 with a possibility of extension. Secondment will be considered. This competition may be used to fill current and future vacancies within the government.
How to Apply
Online applications are preferred. Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file. Applicants who apply online will be able to track the status of this competition. If you are unable to apply online, please submit your cover letter and resume, quoting the Job ID, to: Alberta Municipal Affairs, Human Resource Services, 18th Floor, Commerce Place, 10155-102 Street, Edmonton, AB, T5J 4L4. Fax: (780) 422-0214.
It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) -
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted.
Return to Previous Page
Default Local Node: