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June 5, 2013
Program Services 2 (022PSA)
Justice and Solicitor General
Are you a highly organized individual with strong analytical abilities looking to apply these skills in an organization that benefits the lives of children and families? If so, the Maintenance Enforcement Program (MEP) has the position for you.
MEP helps families achieve compliance with child and spousal maintenance orders. We support teamwork, open communication and personal and professional development of employees.
Working within a collection unit, the Compliance Officer administers debtor compliance with legislative requirements under the Maintenance Enforcement Act and Regulations. This position is responsible to administer several complex portfolios, including Financial Examinations, Legal Matters, Penalties, Complaint Investigations, Training, Repetitive Client Issues and Interception, Referral and Risk management.
The main duties of this position include but are not limited to:
- Administer appropriate legislation and determine required compliance by clients and third parties
- Ensure and promote administrative fairness
- Investigate non-compliant files and complaints
- Effectively communicate with a wide audience including clients, program staff, professionals, lawyers, masters and other third party stakeholders
- Prepare clear and concise documents including summaries and recommendations on complex issues.
- Liaise and consult with appropriate internal and external units and staff including Ombudsman, Managers, Team Leads, employers and banks
- Determine training opportunities and risk situations
The successful candidate will demonstrate well developed investigative, analytical and organizational skills. Excellent verbal and written communication skills are required. The ability to understand legal documents and deal with sensitive situations with tact and diplomacy is essential. Experience working with related legislation, analyzing financial documents, an understanding of interview techniques and basic knowledge of administrative hearings and proceedings would be beneficial.
University graduation in a related field or a related diploma supplemented with 2 years related experience. Experience dealing with the courts and legal matters, working in collections and/or investigations will be considered assets.
Equivalencies will be considered.
$2,113.48 - $2,772.38 bi-weekly
Final Candidates for this position will be asked to undergo a security screening. This competition may be used to fill current or future vacancies.
How to Apply
Online applications are preferred. Applicants who apply online will be able to track the status of their application. If you are unable to submit an electronic version of your resume, please submit your resume, quoting the Job ID, to: Nicole Ford at Nicole.Ford@gov.ab.ca. If you require any further information please contact Nicole Ford at 780-427-2942
Note: As only one file can be uploaded, please ensure your cover letter, resume and any other related documents are submitted in one file.
It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) -
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
All applications will be reviewed to determine which candidates' education and experience best meets the needs of the position.
Please have a valid email address as only individuals selected for interviews will be contacted via email.
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